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How danatoto link Protects Your Privacy

At danatoto link, your personal data and payment details are handled with care — every account, every transaction via DANA, OVO, GoPay or QRIS, and every session is…

Data encrypted at rest and in transitDANA, OVO, GoPay & QRIS payment data protectedYou can request data access or deletion anytimeNo data sold to third-party advertisersRetention periods clearly defined

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What This Privacy Policy Covers

danatoto link Service availability depends on jurisdiction. Users are responsible for checking local law before access.

This Privacy Policy applies to all data collected when you open an account, complete identity verification, or process a deposit or withdrawal on danatoto link. We collect information such as your name, email address, account credentials, device identifiers, and payment method details — including transaction references

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generated through DANA, OVO, GoPay or QRIS. We use this data to process your requests, detect fraud, and keep your account secure. Whether we can offer certain features to you depends on local law. We do not share your payment data with advertisers. Data we hold
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about your QRIS or GoPay transactions is retained only as long as required for fraud prevention and financial record-keeping, after which it is deleted according to the schedule in the Retention section below.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

PRIVACY CONTACT PATHS

How to Reach Our Privacy Team

If you want to review, correct, or delete your personal data, our privacy support team is available 24 hours a day, seven days a week.

Live Chat Access live chat from your account dashboard at any time — 24/7 availability means your privacy request is picked up within minutes, not days. No queue numbers, no automated hold.

Email Support Send your data access or deletion request to our privacy email address listed in the site footer. We acknowledge within one business day and resolve within fourteen calendar days from receipt.

WhatsApp Line Our WhatsApp support line handles privacy queries alongside account questions — seven days a week, around the clock. Keep your account username ready to speed up identity verification before we process your request.

DATA HANDLING STANDARDS

Six Ways We Handle Your Data Responsibly

The practices below are not aspirational — they are the operational steps our team follows every day.

Encryption in Transit

All data exchanged between your browser or mobile device and our servers travels over TLS 1.2 or higher. This applies equally to DANA, OVO, GoPay and QRIS payment flows as to login and form submissions.

Cookie Controls

We use session cookies for login persistence and analytics cookies to understand how pages perform. You can disable non-essential cookies through the preference centre accessible from any page footer without affecting your account login.

Account Security Practices

Your password is stored as a salted hash — we cannot read it in plain text. Two-step verification is available in account settings under Security and we strongly recommend activating it to protect your wallet balance.

Data Retention Schedule

Account activity logs are kept for up to twenty-four months from your last session. Payment transaction references — including QRIS and GoPay records — are held for the period required by Indonesian financial record-keeping rules, then deleted.

Third-Party Data Sharing

We share data only with processors essential to service delivery: payment gateways for DANA, OVO, GoPay and QRIS, and our fraud-detection partner. We never sell your personal data or share it with advertisers or data brokers.

Your Right to Request Changes

You may request a full copy of your personal data, ask us to correct inaccuracies, or ask us to delete your account and associated records. Submit your request via live chat or email; we complete it within fourteen calendar days where local law permits.

Your Privacy Questions, Addressed Directly

The questions below are the ones our support team receives most often about how we handle personal information. If your question is not covered here, open a live chat session inside your account and our team will respond within minutes — 24 hours a day, including weekends.

We collect your name, email address, mobile number, date of birth for verification, device identifiers, and IP address. If you deposit via DANA, OVO, GoPay or QRIS, we also hold the transaction reference generated by those payment rails.

Payment references from DANA and OVO are stored in encrypted form in our database. We do not store your full wallet credentials — only the transaction token returned by the payment gateway, which we use solely for reconciliation and fraud checking.

Yes. Submit a data access request via live chat or the privacy email in the footer. We will compile and send you a structured copy of your account data within fourteen calendar days, where local law permits.

Contact our privacy team through live chat or email. We will close your account and delete personal data within fourteen calendar days. Some transaction records may be retained for the period required under Indonesian financial rules before full deletion.

We share data only with the processors we need to operate the service — DANA, OVO, GoPay and QRIS gateways, and our fraud-detection partner. We do not sell your data to advertisers or share it with any unrelated third parties.

We use essential cookies for login sessions and optional analytics cookies to measure page performance. You can turn off non-essential cookies in the preference centre linked in the page footer — your account login remains unaffected when you do.

Reach our privacy team via live chat 24/7, by email listed in the site footer, or through our WhatsApp support line. We acknowledge all privacy complaints within one business day and aim to resolve them within fourteen calendar days.

How danatoto link Protects Your Privacy

How to Reach Our Privacy Team

Six Ways We Handle Your Data Responsibly

Encryption in Transit

Cookie Controls

Account Security Practices

Data Retention Schedule

Third-Party Data Sharing

Your Right to Request Changes

Your Privacy Questions, Addressed Directly

01 What personal data does danatoto link collect when I open an account?

02 How is my DANA or OVO payment data stored?

03 Can I request a copy of all data you hold about me?

04 How do I ask danatoto link to delete my account and personal data?

05 Does danatoto link share my data with other companies?

06 What cookies does the site use and how do I control them?

07 Who do I contact if I believe my privacy rights have been violated?

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